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FAQs

Full payment must be made at the time of order completion. Goods will only be sent once payment has cleared.  We aim to deliver all UK orders within 7 working days, however, please allow up to 28 days for delivery. Custom orders delivery will be confirmed with you in person.


All returns must be initiated by you sending us an email within 14 days of receiving your order. Please see our returns procedure here.

We won't sell (or give away) your personal information to anyone, regardless of how much money they offer us. We do not keep any of your credit or debit card details on our systems - this is all handled by our payment processors, Wix who makes sure everything is safe and secure. 

We are a small business, run by real people who are passionate about everything we sell. We are not a massive conglomerate raping the earth or your pocket, and we can't always do things like free delivery, free returns, or reply to your emails within ten seconds. We want all our customers to be happy, but please remember there is a good chance that we might be in the pub after hours if it has been a hard day. Please be patient and we'll sort out any issues you have.